HIGH-TECH: Mechanics Avinash Kumar and Akintha Ranadheera at Ken Mills Toyota servicing a vehicle.
HIGH-TECH: Mechanics Avinash Kumar and Akintha Ranadheera at Ken Mills Toyota servicing a vehicle. Elaelah Harley

Learn how an IT pro would help service your car

WHEN it comes to getting your car serviced, you'll want both a mechanic and a tech expert on the job.

According to Ken Mills, from Ken Mills Toyota, this is because there's now fewer mechanical aspects to a vehicle and more computerised components.

Mr Mills said there were somewhere between 30 and 40 software systems in a lot of newer cars.

"Nowadays, your technician not only needs to be a very good mechanic, but also a good IT person," he said.

If your mechanic is not up to this speed or doesn't have the equipment to handle these newer vehicles, Mr Mills said they'll find it's almost impossible to diagnose faults.

According to Mr Mills, 90 per cent of the diagnostic is done through a scan tool, and if the scan tool is not available or if the technician doesn't have all the information to use it, then it's almost going to be impossible to diagnose.

"It's a little bit like a heart monitor. Firstly, you have to have the monitor, and secondly you have to have the information available to know how to read it," he said.

"Diagnosing problems has become very high tech."

Mr Mills said just like a hospital, his workshop had both master technology experts and mechanical technicians.

"The master technician is like the heart specialist, doing the finer, high-tech stuff. We also have an emergency service, we have our break downs, maintenance and we have our repairs, just like a hospital," he said.

"Like any medical appointment, you'll want to go to the one with the best technology and care, and that's what a dealership has."